Delfin Private Office (Delfin) takes your privacy seriously. Delfin adheres to high data protection standards as well as transparency of personal data collection and processing for our clients.
Delfin collect various personal (and sometimes sensitive) data which we hold for several reasons including:
- to deliver our services as contractually agreed with you
- to comply with the various laws and regulations that Delfin is subject to
- for various legitimate interests (both yours and ours)
We employ selected third-party cloud storage providers to help us manage our data securely and to ensure we provide you with an industry leading service.
As part of offering our services (and depending upon Delfin’s engagement with you) we may need to share your personal information with third party providers (e.g. Investment Managers). We will only ever share this information with your explicit consent and Delfin Private Office International Limited do not use or share your data for any other purpose.
For further information on how your information is used, how we maintain the security of your information, and your rights to access; rectify; restrict and erase the information we hold about you, please refer to our more detailed privacy notice found here.
Concerns or complaints
If you are concerned about us any aspect of our conduct regarding your privacy, you can make a complaint. We will act upon it promptly. To make a complaint, please e-mail us at [email protected] We will respond and address, without delay, any request, question, complaint or enquiry you have about your personal information or our conduct in processing it. If you are not satisfied with the way we handled your response, or you believe we have not adequately resolved a matter, you have the right to complain to the Information Commissioner’s Officer (the ‘ICO’). You can find further details on the ICO website at https://ico.org.uk/
You also have the right, at any time, to complain to the Information Commissioner’s Office. As an independent UK authority, the ICO upholds information rights in the public interest, promotes openness by public bodies and data privacy for individuals.
Thornbridge Investment Management LLP is registered with the Information Commissioner’s Office, registration number ZA178531. We can be contacted at:
Thornbridge Investment Management LLP
13 Austin Friars
London
EC2N 2HE
Delfin Private Office’s Complaints Procedure may be found here.
